Shipping Policy

Note: Maplejet’s online store is only available in the US and Canada

For orders and inquiries outside the US and Canada, please get in touch with sales@maplejet.com.

The following are the terms and conditions that constitute our Shipping Policy applicable only for Canadian and US online stores.

Free Shipping applies on a minimum purchase of $250 USD, except for already discounted ink bundles.

Shipping Policy

Shipment processing time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. Orders placed after 2:00 pm Eastern time will be processed the next business day.

Canada estimated delivery time is 1-10 business days

US estimated delivery time is 2-10 business days

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment to P.O. boxes or APO/FPO addresses

We currently do not ship to P.O. boxes or APO/FPO/DPO addresses.

 Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has been shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 Customs, Duties, and Taxes

Maplejet is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Maplejet is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

 We currently do not offer international shipping, only US and Canada.